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LOG IN INSTRUCTIONS |
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Where do I go if I have forgotten my Password, Unique Identifier Number or Email Address? |
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Please Click Here to fill out the following information and we will confirm receipt and |
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reply back to you. |
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How can I modify my personal information, update e-mail address, change password ? |
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Please Log-In to panelists with your username and password and edit details. |
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Is Medphysion a secure site? |
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Please Click Here to view the Privacy Policy and see how your personal information is protected. |
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What exactly will Medphysion do with the data?
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We will report aggregate results by combining your responses with those provided by other participants who have also completed the study. The data is stored in a database that can be analyzed by our clients in a way that always conceals your individual identity. Your personal data will never be revealed, sold or traded without your permission. For further details, please refer to our privacy policy. |
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How do I opt-out or remove my name for future invitations? |
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You will need to log in and click on Opt-out link. You will be sent an e-mail as confirmation and will be removed from mailing lists and no longer be asked to participate in future online surveys. |
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GENERAL INSTRUCTIONS |
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If I have a technical problem or get disconnected or timed out, can I restart the survey where I left off ? |
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Click on the encrypted hyperlink in the invitation and you will be taken directly to where you were disconnected. For any technical question, you may also e-mail survey[at]medphysion.com . As soon as the technical issue is corrected, you will receive a confirmation |
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Can I complete the survey if the deadline on the invitation has expired ? |
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Please try to login to the online survey. Copy and paste the hyperlink and if the survey is closed, you will be notified immediately. Please note that from one day to the next, a survey can be filled but we will prioritize your name for future invitations. |
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Can I complete the survey via the phone or by mail ? |
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As detailed in Value Proposition, you may elect other modes of interview. Please send us your preference via an e-mail to survey[at]medphysion.com. Please confirm your details or preferred date and time for interview. |
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COMPENSATION |
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What can I expect in terms of compensation for my participation in studies? |
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Each invitation will tell you how many Medphys Rewards or cash compensation you will earn for completing the study, along with an encrypted hyperlink in order to participate in the study. The number of points or cash compensation will vary depending on subject matter or duration/length of a survey. The more time required on your part, the larger the number of Medphys Rewards awarded or higher compensation offered. |
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What if I am not interested in Medphys Rewards or cash compensation participation in studies? Are there options for donations ? |
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We can send payment to hospital or charity (not for profit organizations). Please send an email with your request to survey[at]medphysion.com upon completion of survey confirmation indicating specific details on names of foundations, charities or hospital names that you would like us to send this honorarium. |
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Why does Medphysion use Medphys Rewards instead of currencies? |
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Since our research studies are conducted all over the world and the frequency of participation may vary, we highly recommend cumulating your Medphys points , which have a fixed value to the U.S. dollar or an equivalence of 10 U.S. cents. The minimum number of points needed to convert points to cash is 500 points. |
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How many points do I need to redeem for cash? |
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The minimum number of points needed to convert points to cash is 500 points. |
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If I choose to convert my Medphys Rewards to cash, how will I get my money? |
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We will send you, via post, a check in your local currency or via Paypal. The value of your Medphys Points is fixed against the US Dollar at 10 cents per Medphys Point. |
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How do I redeem my Medphys Rewards ? |
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Please log into panelists with your username and password and Click on the 'Redeem' button.
Confirm your mailing address is correct.
Please allow 4 weeks (if you live within the United States) or 6 weeks (if you live internationally) for your check to arrive following your redemption or 2-3 days via Paypal with electronic transfers. If you need instructions to set up Paypal Click Here. |
Follow the following steps to set up a PayPal Business Account: |
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Visit the PayPal Website |
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User client hostname. The hostname or Internet Protocol address of the user requesting access to the website.
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Enter the requested information about your business, such as your name, company name, and all other required fields. Click the Complete button at the bottom to continue. |
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Enter additional information about your business, plus the answers to your secret questions. Please note that your Medphysion and PayPal accounts are separate -- we cannot retrieve any information regarding your PayPal account for any reason. Click the Sign Up button |
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Full request. The exact request the user made. |
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You will receive an email message from PayPal, confirming your account. We recommend that you act on this message immediately. |
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You will receive an immediate e-mail from PayPal that will provide a new verification link. Click this link and enter your PayPal Password. This confirms your e-mail address. |
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Once your account has been created, you will need to Verify your identity (not just your e-mail address). |
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Method. The request method used. |
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The location of a resource on the server URL. Query string and Anything after the question mark in a URL. |
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Protocol. The transport protocol and the version used. |
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Verifying your PayPal Account confirms your identity and allows for improved handling of charges. To verify your identity, please follow these instructions: |
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Log in to your PayPal account. From the Business Account Overview, click the Status: Unverified link. |
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Click the link to add a Bank Account. |
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Getting Verified means that you maintain a confirmed bank account in your PayPal account. Because banks are required by law to screen account holders, Verification authenticates a member's identity and increases the security of the PayPal network for everyone. Verification not only offers you increased security, it lets others know you are a confirmed member of the PayPal community.
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Enter your banking information. Consult a check for additional information regarding your bank's routing number.
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Click the Add Bank Account button. |
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Once your account has been created, you will need to Verify your identity (not just your e-mail address). |
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PayPal will place two small deposits into your bank account, less than one dollar each. To verify your bank account, you much log in to your online banking and record each amount back to PayPal. |
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